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#221474 - 04/17/12 05:14 PM recovering backup files
janbe30
Unregistered


Hi:

I'm having problems recovering my data from the backup files. I installed the program in a new computer and I made sure I had backup1.fp3, backup2 and backup3. I installed Yulelog in the Documents folder too since it is Windows 7 and I put the 3 backup files in the same folder as Yulelog but when I try to go to the Utilities and recovering the data it gives me the following message: No records match this request. And it gives me the option to Modify Find and Continue.

I am not sure what the problem is. I think I am doing everything right but it still won't let me recover the files.

Help please???

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#221501 - 04/18/12 08:00 AM Re: recovering backup files [Re: ]
Todd Ray Offline

Administrator
Elf VP

Registered: 04/01/99
Posts: 2440
Loc: Southaven, MS
The backup files need to be in the YuleLog2 folder. Is that where you put them?
_________________________
Comfort and Joy!
Todd Ray - YuleLog Software - http://www.yulelog.com

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#221505 - 04/18/12 10:03 AM Re: recovering backup files [Re: Todd Ray]
janbe30
Unregistered


Yes, this is where I put them.

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#221506 - 04/18/12 10:33 AM Re: recovering backup files [Re: ]
Todd Ray Offline

Administrator
Elf VP

Registered: 04/01/99
Posts: 2440
Loc: Southaven, MS
If you could email me the 3 backup files, I will check them to make sure they are OK.
_________________________
Comfort and Joy!
Todd Ray - YuleLog Software - http://www.yulelog.com

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#221507 - 04/18/12 11:51 AM Re: recovering backup files [Re: Todd Ray]
janbe30
Unregistered


Ok I sent the files.

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#287446 - 11/08/15 07:16 PM Re: recovering backup files [Re: ]
Calico1118 Offline
Elf in Training

Registered: 11/04/14
Posts: 3
I am having sorta of the same problem. I have the yulelog in my documents but I cant find the yulelog2 folder or the backup folders when I search.

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#291386 - 01/18/16 12:11 PM Re: recovering backup files [Re: Calico1118]
Nancy C. in Shawnee, KS Offline
Santa's Helper

Registered: 05/15/99
Posts: 8445
Loc: Shawnee, KS USA
Originally Posted By: Calico1118
I am having sorta of the same problem. I have the yulelog in my documents but I cant find the yulelog2 folder or the backup folders when I search.


Todd is no longer working with the program, and his son Sean who has the business may not read this section of the board very often. Sean did a major rewrite of the program a few years ago, so the file names and locations may have moved. I'd suggest sending an EMail to YulelogSean at gmail.com to ask for his help.

Good luck!

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