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#329871 - 09/05/19 01:31 AM Re: NEW Digital Dream Book Website [Re: digitalDREAMBOOK]
digitalDREAMBOOK Offline
Elf Engineer - Toy Design

Registered: 03/20/11
Posts: 221
Hello, firstly, Digital Dream Book was not hacked in any way.

Yesterday a real person who went by Hanna or Hanne, created an account on the site. The account was set up very legitimately, with contact information, photo and so forth, which is why she got past our security. She then proceeded to manually select other members and message each individually through our internal messaging system, which allows site members to speak to each other privately.

Since she did not have access to user email addresses she had to use the messaging system to ask for members to email her back to try to collect them. As long as you did not send an email to the address she provided, she does not have your email address. This was a top security concern we addressed during the resdesign. (If you want your email address public on the site, you can do that, but itís an extra, purposeful step after you are registered.)

As far as the spammer herself, we were notified within the hour after she started, and we terminated her account immediately. She was determined though and started a new account and continued on. Unfortunately for her, one of her first messages was to an administrator account, so we knew within minutes she had returned and shut her down again.

As a precautionary measure, we prohibited any new user registrations overnight for about 12 hours to stop her and encourage her to move on. So far, fingers crossed, it seems to have worked.

Unfortunately we canít take back those message notification emails that were sent out. However, you can always turn off message notifications under the Account menu (Notifications -> Notifications Settings) to never receive those, if you so desire.

Once we are aware of a situation like this, we will always take IMMEDIATE action to stop abuse of the site. We even started a spammers topic on our Discussion board right after she was removed. If you ever receive anything like this please forward it to DigitalDreambook@gmail.com and/or Abigail@TheDigitalDreambook.com. You can also post on our Discussion board. If you post anywhere else other than our site, there is no guarantee we will see it quickly to take action.

Thank you to everyone who contacted us after getting the email! Your help was invaluable and greatly appreciated. We apologize for any inconvenience.
For the latest Hallmark Keepsake Ornament news & information, go to: http://TheDigitalDreamBook.com

#329872 - 09/05/19 06:06 AM Re: NEW Digital Dream Book Website [Re: digitalDREAMBOOK]
MicheleB Offline
Elf VP

Registered: 02/14/01
Posts: 1103
Loc: Monroe Township, NJ
Thanks Marc for the quick action.

#329873 - 09/05/19 08:35 AM Re: NEW Digital Dream Book Website [Re: digitalDREAMBOOK]
susan in florida Offline
YuleLoggers Vice President
Santa's Helper

Registered: 02/13/01
Posts: 8080
Loc: Clearwater, Florida

#329874 - 09/05/19 09:40 AM Re: NEW Digital Dream Book Website [Re: digitalDREAMBOOK]
erika20_98 Offline
YuleLoggers Club Treasurer
Elf VP

Registered: 01/08/10
Posts: 1256
Loc: Idaho
Thank you Marc for your quick action and fingers cross she moved on.

#329877 - 09/05/19 09:40 PM Re: NEW Digital Dream Book Website [Re: digitalDREAMBOOK]
carstairs38 Online   content
Santa's Helper

Registered: 03/02/10
Posts: 3308
Loc: Southern California
Yes, thanks for the quick action. Definitely nothing to apologize for on your end. Unfortunately, that's the way life is these days.
My Ornament Reviews Upd 2/14

#329887 - 09/06/19 07:50 PM Re: NEW Digital Dream Book Website [Re: digitalDREAMBOOK]
Collector Joy Offline
Santa's Helper

Registered: 11/13/07
Posts: 2999
Loc: Illinois
Great new site, I love it.

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