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#330060 - 09/14/19 02:40 PM Need Help With YuleLog Software 2019 Update
Loo-Ann Allen Offline
Elf VP

Registered: 04/11/00
Posts: 1290
Loc: Summerfield,Fl. U S.A
My YuleLog 2019 software update came today in the mail.
We install the software update according to the instructions but it brought up error the code execution cannot proceed because VCRUNTIME 140.dll was not found.
Reinstalling the program may fix this problem.
It did not.
Sean Ray can you help?

Loo-Ann

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#330081 - 09/16/19 09:08 AM Re: Need Help With YuleLog Software 2019 Update [Re: Loo-Ann Allen]
MicheleB Offline
Elf VP

Registered: 02/14/01
Posts: 1110
Loc: Monroe Township, NJ
You are better off emailing him than posting here. I think you'll get a quicker response from email.
_________________________
Michele

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#330112 - 09/19/19 06:39 AM Re: Need Help With YuleLog Software 2019 Update [Re: Loo-Ann Allen]
Sean Ray Offline

Elf Engineer - Toy Design

Registered: 10/19/11
Posts: 470
Loc: Oxford, MS
Loo-Ann,

Sorry that you're having YuleLog installation problems. I sent you an email with information on how to resolve this particular problem. We've seen some issues with (some versions of) Windows 7 this year, but it's not difficult to resolve.

Sean

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