YuleLog Home
How to Register on the Bulletin Board
Buy YuleLog Software

 

Who's Online
2 registered (beaglebabes, susan in florida), 84 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Shout Box

October
Su M Tu W Th F Sa
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Forum Stats
1536 Members
15 Forums
26322 Topics
325323 Posts

Max Online: 557 @ 01/14/20 02:55 PM
Google Ads
Please Help to Support the YuleLog Bulletin Boards
Web Hosting is a big expense. If you find the YuleLog Bulletin Boards helpful, amusing or profitable, and would like to make a donation to help support them, it would be appreciated!

Feel free to donate as often as you like!

Thank you for Visiting!
Page 1 of 2 1 2 >
Topic Options
#334676 - 09/12/20 09:00 AM October Debut Mailer
JerseyVike Offline
Santa's Helper

Registered: 02/14/01
Posts: 8568
Loc: Jersey Shore
Anybody receive there October Debut mailer yet?

I see my Gold Crown Points account total has been reduced for both October and November $2 mailer certs.
_________________________
Stan

Top
#334684 - 09/12/20 06:51 PM Re: October Debut Mailer [Re: JerseyVike]
beaglebabes Online   happy
YuleLoggers Club Co-coordinator
Santa's Helper

Registered: 03/19/14
Posts: 2773
Loc: WI
I got mine with a $4 coupon. But here is the thing, I went to my account and after taking all my rewards out, I was down to 540 points. Then when I got the email with the coupons, it said I had $64 left. So I really don't know what is going on.

I also got a invite to get my ornaments on Friday Oct 2.


Edited by beaglebabes (09/13/20 09:59 AM)

Top
#334688 - 09/13/20 11:08 AM Re: October Debut Mailer [Re: beaglebabes]
oteboy Offline
Elf

Registered: 07/15/19
Posts: 43
Originally Posted By: beaglebabes
I got mine with a $4 coupon. But here is the thing, I went to my account and after taking all my rewards out, I was down to 540 points. Then when I got the email with the coupons, it said I had $64 left. So I really don't know what is going on.

I also got a invite to get my ornaments on Friday Oct 2.
I can top this...

Last week I converted 16500 points into $65 worth of coupons for use at Ornament Debut, and a couple of days later the coupons were there with their online codes that I can use to apply them through the website. So I know the coupons were created. Today I just happened to look at my account, and now those 3 coupons are listed at "Come back on 11/12 for the codes", and the codes are gone. WTF??? I have no use for those coupons in November, I ordered them specifically for October! Customer Service better right this wrong!
_________________________
Mike

Top
#334689 - 09/13/20 03:20 PM Re: October Debut Mailer [Re: JerseyVike]
VinceL Offline
Elf Engineer - Toy Design

Registered: 06/19/16
Posts: 181
Loc: North Carolina
I do not like the games that Hallmark plays with Reward Certificates.

As soon as our Premiere points were posted, I immediately redeemed 3 $20 certificates. I printed them out to save for Debut. The printed certificates have the barcode with the reward code and show an expiration date of January 2021. This year I started redeeming certificates as soon as possible since in the past Hallmark has taken points and applied them to $2 or $5 certificates that are either unavailable until after I want to use them or they expire before I want to use them. eek

When I just looked at our Crown Rewards account, it shows those 3 $20 certificates as:

2020 $20 Ordered Email Reward
Coming Soon
Come back 09/21 to get your code!

I will check after 9/21 to see if those reward certificates still have the same code or if it has been changed.

Hallmark likes to promote their Crown Rewards program and certificates, but they seem to do everything they can to make it difficult for the customer to use the certificates the way he/she wants to use them.

Top
#334690 - 09/13/20 05:10 PM Re: October Debut Mailer [Re: JerseyVike]
oteboy Offline
Elf

Registered: 07/15/19
Posts: 43
That's exactly what happened to me, just with different timing. I should have redeemed the points right after Premiere like you did so they would have been ready sooner. I can promise that I won't make that mistake again.

I sent Hallmark an email. Will report back with their response. They were helpful getting me bonus points from Premiere that were not applied to my account, so hopefully they will take care of this too. Just wish I didn't have to reach out to get things "fixed".


Edited by oteboy (09/13/20 05:31 PM)
_________________________
Mike

Top
#334692 - 09/13/20 06:45 PM Re: October Debut Mailer [Re: JerseyVike]
Nancy C. in Shawnee, KS Offline
Santa's Helper

Registered: 05/15/99
Posts: 8507
Loc: Shawnee, KS USA
I have a friend who kept redeeming her certificates as soon as she had enough for one. She didn't get the Debut flyer, and we suspect it was because she didn't have enough points for the minimum to get the flyer. You know how you could have enough points to get $50 in certificates but they only take enough for a $8 certificate; we believe that if she had enough for say a $5 certificate she didn't get the flyer since their minimum was $8.

Top
#334698 - 09/14/20 10:36 AM Re: October Debut Mailer [Re: JerseyVike]
AshleyC Offline
Elf Engineer - Toy Design

Registered: 11/22/11
Posts: 398
Loc: Atlanta, GA
The Crown Rewards program is such a big headache now. I was forced to use $40 in rewards last year because they won't redeposit the points any more. Then I had ornaments shipped to the store, and I wasn't given all 3 boxes from my order. It's a 30 minute one way trip to this store. They called and luckily since it was a corporate store, they shipped the box to me. I carefully decided my purchases at Premiere so I would have enough points to use at Debut and clear my account of points. I waited too long and they issued an $8 certificate for Open House so now that plan is out the window and they will likely issue a certificate for December after I've finished buying for the year.

Top
#334699 - 09/14/20 03:40 PM Re: October Debut Mailer [Re: JerseyVike]
JerseyVike Offline
Santa's Helper

Registered: 02/14/01
Posts: 8568
Loc: Jersey Shore
No October Debut mailer yet, but I can see that they have taken points towards $2 certs for both the October Debut and November Open House mailers.
_________________________
Stan

Top
#334700 - 09/14/20 06:02 PM Re: October Debut Mailer [Re: JerseyVike]
MicheleB Offline
Elf VP

Registered: 02/14/01
Posts: 1124
Loc: Monroe Township, NJ
I have not received my mailer either.
_________________________
Michele

Top
#334701 - 09/14/20 07:19 PM Re: October Debut Mailer [Re: JerseyVike]
oteboy Offline
Elf

Registered: 07/15/19
Posts: 43
So I got a reply from Customer Service today. They claim the website is showing my coupons not ready as a mistake, and after verifying some account details, they emailed me the coupon codes that can be used for my 3 coupons. So as long as the store can type in my code at the register, I should be go to go. We'll see. Adding these together with the Debut coupons that they "took" from my account to create Debut coupon rewards, I should get a pretty good discount.
_________________________
Mike

Top
#334704 - 09/15/20 11:11 AM Re: October Debut Mailer [Re: JerseyVike]
JerseyVike Offline
Santa's Helper

Registered: 02/14/01
Posts: 8568
Loc: Jersey Shore
Stopped by the Hallmark I shop at. They are having the early access on Friday 10/2 for KOC members. Looking forward to it. grin
_________________________
Stan

Top
#334708 - 09/16/20 02:36 PM Re: October Debut Mailer [Re: JerseyVike]
oteboy Offline
Elf

Registered: 07/15/19
Posts: 43
My mailer arrived today, but no coupon inside. I'll have to print it off the Hallmark site.
_________________________
Mike

Top
#334709 - 09/16/20 07:39 PM Re: October Debut Mailer [Re: JerseyVike]
MicheleB Offline
Elf VP

Registered: 02/14/01
Posts: 1124
Loc: Monroe Township, NJ
I received my mailer today.
_________________________
Michele

Top
#334711 - 09/16/20 11:04 PM Re: October Debut Mailer [Re: JerseyVike]
susan in florida Online   content
YuleLoggers Vice President
Santa's Helper

Registered: 02/13/01
Posts: 8328
Loc: Clearwater, Florida
nothing yet for me.

Top
#334713 - 09/16/20 11:30 PM Re: October Debut Mailer [Re: JerseyVike]
88eggs Offline
YuleLoggers Club Co-Coordinator
Santa's Helper

Registered: 08/09/09
Posts: 2638
Loc: Illinois
I got a small fold-over card today with my Reward Certificate attached. Hallmark said this was in lieu of the Debut mailer because my local store has closed. It included a list of three other stores nearby.

Ted

Top
#334715 - 09/17/20 08:10 AM Re: October Debut Mailer [Re: JerseyVike]
JerseyVike Offline
Santa's Helper

Registered: 02/14/01
Posts: 8568
Loc: Jersey Shore
My mailer arrived yesterday. Included two $2 certs plus the free Festive French Horn coupon.

Looking forward to 10/2.

I have 5 ornaments on my wishlist, 2 limited quantity, and 5 others I may buy.

Probably won't reach the 15 ornament level to get $20 in GC certs. But $15 in GC certs is good.
_________________________
Stan

Top
#334726 - 09/18/20 11:14 AM Re: October Debut Mailer [Re: JerseyVike]
DeniseC Offline
Elf VP

Registered: 02/16/08
Posts: 1116
Loc: Sequim, Washington
My mailer arrived yesterday. There are 4 ornaments on my list. I will probably add one more to earn the $10.00 in future rewards.

DeniseC

Top
#334727 - 09/18/20 01:34 PM Re: October Debut Mailer [Re: JerseyVike]
VinceL Offline
Elf Engineer - Toy Design

Registered: 06/19/16
Posts: 181
Loc: North Carolina
We received our mailer yesterday. Included 2 $2 certificates, free Festive French Horn ornament plus 200 additional bonus points for buying an ornament.

Our Debut Wishlist includes 11 ornaments...may have to pick up some more ornaments to get bonus points for buying 15 ornaments.

Don't forget your punch cards from ornaments you bought at Premiere.

Top
#334728 - 09/18/20 03:38 PM Re: October Debut Mailer [Re: JerseyVike]
susan in florida Online   content
YuleLoggers Vice President
Santa's Helper

Registered: 02/13/01
Posts: 8328
Loc: Clearwater, Florida
Still nothing.


Mail has been very slow.

I mailed a box on 9/11 and it was just delivered today 9/18. The box only went from Florida to Missouri.

Top
#334730 - 09/18/20 07:08 PM Re: October Debut Mailer [Re: JerseyVike]
beaglebabes Online   happy
YuleLoggers Club Co-coordinator
Santa's Helper

Registered: 03/19/14
Posts: 2773
Loc: WI
I got mine today with a $20 reward, a $2 bonus, Free French Horn and a notice of 200 bonus points if I buy just one ornament. Hooray!

Top
Page 1 of 2 1 2 >


Moderator:  Moderator