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#333578 - 07/01/20 02:48 PM Crown Reward Points
debbieg Offline
Santa's Helper

Registered: 05/11/99
Posts: 4328
Loc: Arlington,TX
1. Either I have lost my mind or HMK is incorrectly posting points. I am to receive 25 pts (Platinum) per $1.00 or as the phone rep stated, 25%. Would someone please tell me how many points I should get for a net purchase of $68.01, not including points for cards.

2. I placed 2 orders online with Trudy's HMK in Arlington, TX. I received both orders but when questioned, Trudy's said they didn't have the capability to give me my points. Trudy's is a corporate store. In talking with the HMK rep she said the orders weren't placed through HMK.com so my order numbers aren't "correct" and HMK can't give me points for my purchases. "Trudy's" sent my purchases to my house. I have been in this store many times so it does exist.
What's the deal?

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#333579 - 07/01/20 04:12 PM Re: Crown Reward Points [Re: debbieg]
beaglebabes Offline
YuleLoggers Club Co-coordinator
Santa's Helper

Registered: 03/19/14
Posts: 2734
Loc: WI
I believe they are having problems. I got an email saying I had points. Well I redeemed all of my points for certificates for premier so I don't have any left hardly.

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